Job Description

eventchain Sydney NSW Account & Relationship Management (Sales) Full time $90,000 – $125,000 + Superannuation + Bonus

n

Start date: November 2026

About eventchain n

eventchain is a modern B2B SaaS platform trusted by some of Australia's leading corporate and sporting organisations to orchestrate complex, repeatable events. We're a small, focused team of professionals building a world-class product — and we're looking for an experienced Corporate Accounts Manager to help us deepen and grow our client relationships.

The Role n

You'll be the key relationship owner for a portfolio of major corporate accounts, including NRL, Asahi, Telstra, and Lion. This is a relationship-first role: You'll lead onboarding for new teams, act as the primary point of contact for our clients day-to-day, and work alongside our development team and Product Manager to resolve issues quickly when they arise. You'll also help identify and scope new client opportunities as we continue to grow.

n

There's no direct sales target attached to this role — but helping us grow our brand, retain our clients, and bring on current corporate customers could generate bonuses tied to deliverables and outcomes.

Key Responsibilities n

n
- Own and nurture relationships across a portfolio of major corporate accounts (NRL, Asahi, Telstra, Lion)
n
- Lead onboarding for new corporate teams onto the eventchain platform
n
- Travel to client teams as needed to support onboarding, present workshops and strengthen relationships. Assume once per Quarter.
n
- Monitor client engagement and act as the primary escalation point for client issues,



work directly with our development team based on Vietnam and/or our product manager to resolve them
n
- Identify and scope new client opportunities
n
- Possible on site presence for up to 2 days per week at venues or with teams
n
- Champion the eventchain brand and product in every client interaction
n

About You n

Essential Criteria:

n

n
- 2+ years' experience in account management, client relationship management, or a similar client-facing role
n
- Confident communicator, comfortable managing relationships with senior stakeholders at large organisations
n
- Flexible to travel periodically to meet with clients
n
- Self-motivated, with the ability to work autonomously in a remote-first environment
n
- Able to develop a strong working knowledge of the eventchain product and explain it clearly to stakeholders of all technical abilities
n
- Skilled in building EDMs to support client communications and onboarding
n
- Able to translate client needs accurately when briefing our overseas development team, based in Vietnam
n
- As part of a small team, willing to pitch in on tasks outside the strict scope of the role when needed
n
- Comfortable using modern software tools in day-to-day work. We have begun using AI for operational efficiency, This is likely to increase.
n

n

Desirable Criteria:

n

n
- Previous experience in corporate events, sport, or a related industry is an advantage
n
- Previous experience with SaaS products
n
- Confident skills with HTML/CSS
n

How We Work n

We're a fully remote team. There is also the option of working one day per week in a shared office space for those who'd like to cross-skill and connect in person with the team.

#J-18808-Ljbffr

📌 Corporate Accounts ManagerB SaaS (Sydney)
🏢 Eventchain
📍 Sydney