Job Description

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- Fulltime permanent position
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- Experience in network, desktop and Audio Visual (AV) support.
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- Seeking experience with IP, Networking, Firewall etc

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IT Communication Technicians – WA & QLD (FIFO & Perth-based)
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- Fulltime permanent position
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- Experience in network, desktop and Audio Visual (AV) support.
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- Seeking experience with IP, Networking, Firewall etc

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About:
We are seeking a talent pool of IT Field Service Technicians to support a major mining client with both Perth CBD-based and regional site requirements. While your base will be in Perth, you'll also provide ad-hoc FIFO support to regional WA and QLD, assisting with IT infrastructure and Village Entertainment Systems.n
Key Responsibilities
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- Provide hands-on desktop, network, and Audio Visual (AV) support to end users across various shifts.
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- Travel to regional WA and QLD sites as needed to maintain and support communication and entertainment systems.
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- Install and replace TVs, access points, and other infrastructure hardware.
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- Support wireless and GPON network technologies as well as PAGA and CCTV systems.
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- Troubleshoot infrastructure, network, and AV issues effectively, ensuring minimal downtime.
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- Maintain accurate documentation including ticket resolution notes and Standard Operating Procedures (SOPs).
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- Assist in infrastructure projects, contributing to planning, implementation, and improvement initiatives.
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- Collaborate with internal teams and stakeholders to resolve technical issues and deliver excellent service.
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- Provide FIFO backfill support to other DXC clients as required.

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Technologies You’ll Support




IP Networking (Cisco & others)n
nWireless Networking (Ruckus, Cisco, MicroTik)n
nFirewallsn
nCCTV, PAGAn
nTeleste (MATV/DOCSIS), Calix (GPON)n
nDC Power Systems, including DELVn
Essential Skills & Experience
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- Strong experience in desktop, network, and Audio Visual (AV) support.
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- Demonstrated ability to troubleshoot and resolve technical issues independently.
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- Explicit and professional written communication skills for documentation and ticketing.
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- Ability to work effectively with a user base on varying shift patterns.
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- Organised, proactive, and self-driven with a commitment to excellent customer service.
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- Willingness and capability to travel and work on FIFO rosters to regional sites.
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- Experience coordinating with stakeholders and working autonomously in remote environments.
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- Bachelor’s degree in IT or related discipline (or equivalent experience)
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- Cisco CCNA or similar certification desirable

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If you are interested in the position and possess the required experience, please apply via the link below to be considered.n
Contact: Alson Fernandes – – (Job reference: ) Seniority level n

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- Seniority level Not Applicable
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Employment type nn
- Employment type Full-time
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Job function nn
- Job function Information Technology
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- Industries IT Services and IT Consulting
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