Job Description

About Us n

There's a little magic in the way friends bring friends. One person becomes two, two become a full table, and friends continue to fill the room. Friends of friends was built on that feeling.

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Friends Of Friends hospitality group has brought you Rickshores, Southside, Central, Norté, Sueño, Marlowe and Goodside; venues in both Brisbane and the Gold Coast.

What You'll Be Doing n

Every day is about creating great experiences and in your role you will:

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Be the first point of contact for group Event inquiries.

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Manage inquiries for multiple venues, platforms and inboxes in a seamless and efficient manner.

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Work within an existing Guest Experience team, collaborating and managing workload.

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Integrate with the Reservations team as there is daily crossover and task sharing.

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Respond to inquiries and clients with warmth, enthusiasm and genuine hospitality.

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Fluidly create and coordinate unique and memorable events within our portfolio of private dining rooms and event spaces

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Work closely with our venue teams to deliver a consistently exceptional experience from start to finish.

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Identify opportunities to elevate celebrations, personalize experiences and create memorable moments that keep guests coming back.

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About You n





You are someone who genuinely enjoys helping people and making them smile.

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You will bring:

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Experience in event coordination in restaurants or event centers is essential.

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Meticulous attention to detail when creating run-sheets and communicating requirements within the teams.

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Experience with the Tripleseat Events platform is highly valued.

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Excellent tone and manner on phone, email and message platforms - we use these daily

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Good with tech, daily we use booking systems, online phone systems, spreadsheets for records etc

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Excellent communication and organizational skills.

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We operate in a Brisbane based office setting across 7 days each and every week from 8am to 8pm - weekend availability is a must.

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Why You'll Love Working With Us nn
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Be part of one of fastest growing hospitality groups across Brisbane and the Gold Coast.

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Work with a fun, passionate and supportive team that genuinely cares.

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Ongoing training, coaching and real career progression opportunities.

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Enjoy generous dining discounts across all Friends Of Friends venues - up to 50% off!

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No two days are ever the same!

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Great pay, casual Award rates ranging from just over $33 per hour to over $50 per hour on Sundays.

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