Tarneit Family Medical and Dental Centre – Tarneit VIC

Tarneit Family Medical & Dental Centre | Tarneit, VIC

Join our amazing, friendly and supportive team!

We are seeking an experienced, reliable and organised Medical Receptionist to join our busy medical practice on a casual basis.

This position will primarily involve covering evening shifts and weekends, with additional shifts available to cover staff leave and practice needs.

Previous experience using Best Practice software is essential.

Medical Receptionist – Casual Position

Tarneit Family Medical & Dental Centre | Tarneit, VIC

Join our amazing, friendly and supportive team!

We are seeking an experienced, reliable and organised Medical Receptionist to join our busy medical practice on a casual basis.

This position will primarily involve covering evening shifts and weekends, with additional shifts available to cover staff leave and practice needs.

Previous experience using Best Practice software is essential.

About the role

As the first point of contact for our patients, you will help create a welcoming experience while supporting the smooth daily running of the practice. You will work closely with our doctors, nurses, reception team and Practice Manager.

Your responsibilities will include:

- Welcoming patients and managing check-in and registration.
- Answering calls and handling patient enquiries professionally.
- Booking and managing appointments using Best Practice and HotDoc.
- Maintaining accurate patient details and records.
- Processing payments, Medicare claims and billing.




- Managing incoming correspondence, scanning and uploading documents.
- Communicating patient requests to the appropriate clinical team member.
- Supporting daily administrative tasks and reception duties.
- Completing opening and closing procedures as required.
- Maintaining patient privacy and confidentiality at all times.

About you

We are looking for someone who is approachable, proactive and confident working in a busy general practice.

Essential requirements

- Previous medical reception experience.
- Practical experience using Best Practice software, including appointment management, patient records and billing.
- Availability to work evening shifts and weekends.
- Excellent communication and customer service skills.
- Robust attention to detail and organisational skills.
- Ability to multitask, prioritise competing demands and remain calm under pressure.
- Reliability, punctuality and a positive team attitude.
- Ability to work independently and follow practice procedures.
- Understanding of patient confidentiality and discretion when handling sensitive information.

Highly regarded

- Experience using HotDoc.
- Sound knowledge of Medicare billing and claiming processes.
- Flexibility to cover staff leave and occasional short-notice shifts.

Why join us?

You will be part of an amazing team that values kindness, cooperation and quality patient care. We offer a welcoming workplace, supportive colleagues and guidance as you settle into our practice.

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📌 Medical Receptionist - Casual (Melbourne)
🏢 Tarneitfamilymedicalcentre
📍 Melbourne