You'll support clients and recent customers by phone and email, respond to enquiries and help keep freight moving. You'll receive full training onsite and work alongside a supportive national team.
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Key responsibilities
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Support clients and new customers by phone and email
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Respond to enquiries
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Help keep freight moving
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About you
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Takes a proactive approach, spots what needs doing and uses their initiative
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Makes sound decisions and follows through on customer enquiries
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Communicates clearly and professionally with customers and colleagues
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Confident speaking with clients and new customers by phone and email
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Reliable,
organised, and comfortable in a busy environment
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Can use Microsoft Office and Google Sheets
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Has full Australian working rights
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Experience in transport or 3PL is preferred
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About us
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Couriers & Freight Australia helps businesses store, manage and move their products. Our services span 3PL warehousing, domestic transport and international freight. We work with customers across a range of industries, coordinating everything from everyday deliveries to more complex freight requirements.
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📌 Customer Experience Officer | Kemps Creek, NSW (Sydney)
🏢 Couriers & Freight Australia
📍 Sydney
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