Job Description

Medical Imaging Administration – Reception & Bookings n

Sydney Imaging Specialists Pty Ltd – Darlinghurst NSW

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Sydney Imaging Specialists (SIS) is a tertiary referral, private imaging practice located in St Vincent's Clinic, Darlinghurst, Sydney. Proudly Radiologist-owned in an environment where corporatisation is increasingly common, we deliver diagnostic imaging and nuclear medicine services to in-patients and out-patients of St Vincent's Clinic, St Vincent's Private Hospital, and external referrers.

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Known for our patient-first focus and imaging excellence, we operate in a fast-paced, professional environment using outstanding medical imaging technology. Our team is friendly, highly skilled, and passionate about delivering the highest standards of care and service.

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We are currently seeking staff to join our front-of-house team, covering reception, patient registration, bookings and medical imaging administration.

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Current RIS Platform: Visage

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Definition of Position

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The successful candidate will be the first point of contact for our patients, referrers, and visitors — supporting the delivery of timely, high-quality imaging services through accurate, professional, and compassionate administrative care. Core responsibilities include:

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Greeting patients and visitors in person and on the telephone, answering or referring enquiries

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Scheduling appointments across modalities and notifying clinical rooms of patient arrivals (inpatients and outpatients)

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Registering patients accurately from request forms received via email, fax, etc.

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Answering patient questions and proactively communicating delays

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Processing patient payments, bulk-bill forms, and Medicare claims at the time of procedure

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Liaising with Radiologists, Radiographers, Sonographers,



and Imaging Assistants to maintain seamless workflow

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Maintaining strict patient and staff confidentiality in line with Privacy legislation

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The successful candidate will be required to complete shifts across our operating hours, between 6:30am and 9:00pm Monday to Friday, with rotating coverage as rostered. There is added flexibility to work full time hours across a 9-day fortnight.

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Applicants must

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Have demonstrated experience in a secretarial, or front-desk administration role (medical imaging experience highly regarded but not essential)

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Deliver high-quality, accurate, and compassionate customer service to patients in sensitive and high-anxiety environments

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Demonstrate excellent interpersonal, oral, and written communication skills

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Have robust organisational skills and the ability to prioritise in a fast-paced setting

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Demonstrate computer literacy and the ability to learn new clinical/practice management systems quickly

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Promote a patient-focused approach with a strong commitment to quality, safety, and confidentiality

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Work efficiently and effectively within a small, highly skilled team

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Hold a current Working With Children Check

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Fulfil COVID-19 vaccination requirements (as per St Vincent's Health Australia policy)

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Have eligibility to work in Australia

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What we offer

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Employment under the 2023 St Vincent's Private Hospital Darlinghurst Medical Imaging Enterprise Agreement

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17.5% Annual Leave Loading

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% increases in line with EA

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Penalty rates for shifts commencing 10:00am, 11:00am or later

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Professional development support and in-house training opportunities

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Close proximity to public transport, cafés, and the CBD

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A supportive and inclusive workplace culture

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Access to our Employee Assistance Program (EAP)

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📌 Medical Imaging Administration - Reception & Bookings (Sydney)
🏢 Sydney Imaging Specialists
📍 Sydney