Job Description

Shape the Future of People Operations Through Technology, Transformation and Continuous Improvement

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Are you a People Operations leader who enjoys solving complex challenges, driving continuous improvement and creating better experiences for employees and leaders?

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At Northrop Grumman Australia, we’re looking for a leader who can combine operational excellence with strategic thinking to help shape the future of our Employee Services function.

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This is a rare opportunity to lead an established team while driving enterprise-wide improvements across HR technology, service delivery, employee experience and process optimisation.

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Working at the centre of our People & Culture function, you’ll influence how employees and leaders engage with people systems, information and services across the entire employee lifecycle.

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Available due to an internal promotion, this role offers the opportunity to make a genuine impact while building on strong operational foundations and helping define the future direction of Employee Services.

Why Join Us? n

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- Lead enterprise-wide transformation and continuous improvement initiatives
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- Influencing employee and leader experiences across the full employee lifecycle
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- Purchased annual leave options
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- Career development including further education support, leadership programs and industry memberships
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- Salary packaging including novated leasing
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- Generous paid parental leave (18 weeks)
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- Volunteer and enhanced Reservist Leave
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- Comprehensive Health and wellbeing programs
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About the Opportunity n

Reporting to the People & Culture leadership team, you’ll lead the Employee Services function and drive the organisation’s People Operations improvement agenda.

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You’ll set the strategic direction of Employee Services,



ensuring the function continues to evolve to meet the changing needs of employees, leaders and the business.

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This role is ideally suited to someone who thrives in fast-paced environments, is energised by complexity and enjoys balancing operational leadership with strategic improvement initiatives.

Key Responsibilities n

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- Lead the Employee Services function and establish a clear vision for operational excellence and continuous improvement
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- Drive enterprise-wide initiatives that improve employee experiences and service delivery outcomes
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- Partner with stakeholders across the business to identify, prioritise and deliver transformational improvements
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- Lead the optimisation, implementation and adoption of HR technology solutions
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- Expand self-service capability through improved systems, workflows, communications and knowledge resources
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- Oversee workforce reporting, analytics and governance activities to support informed decision-making
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About You n

You're an experienced HR Operations or People Operations leader who thrives on solving problems, improving processes and helping teams perform at their best.

You'll Bring n

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- Ability to obtain and maintain an AGSVA security clearance
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- Experience leading HR Operations, Employee Services, Shared Services or People Operations functions
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- Demonstrated success delivering process improvement, transformation or technology-enabled change initiatives
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- Strong leadership capability and experience developing high-performing teams
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- Exceptional stakeholder engagement and communication skills
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- Strong analytical and problem-solving capability
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- Experience using HRIS, reporting and workflow technologies
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- The ability to influence, collaborate and drive outcomes across multiple stakeholder groups
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- A continuous improvement mindset and passion for creating better ways of working
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Employment Type n

Full-time AND Permanent

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📌 Payroll Operations Lead - Australia & New Zealand (Sydney)
🏢 People2People
📍 Sydney