Job Description

This is a broad, hands-on role covering office administration, job scheduling, bookkeeping and compliance. You will be the go-to person supporting the Director and the wider team, and no two days will look the same.

Key responsibilities n

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- Manage daily office administration and provide support to the Director.
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- Answer calls, monitor emails and respond to customer and supplier enquiries.
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- Create, schedule and manage plumbing jobs in Fergus, including allocating work to technicians and tracking job progress.
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- Prepare and send quotations, invoices and reports, and follow up outstanding payments.
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- Process supplier bills and receipts through Dext and Xero, reconcile accounts and manage accounts payable and receivable.
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- Prepare and process payroll, superannuation, BAS, IAS and TPAR.
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- Support HR administration, including employment contracts, onboarding and inductions.
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- Maintain WHS documentation, licences and compliance records.
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- Coordinate insurance renewals, vehicle registrations and fuel card administration.
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- Maintain organised company records in OneDrive and SharePoint.
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About you nn
- Proven experience in an administration and bookkeeping role, ideally within a trades or services business.
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- Confident using Xero, Dext and Fergus (or similar job management software), or a fast learner who can pick these up quickly.
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- Strong organisational skills and the ability to manage competing priorities.
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- Clear communicator, comfortable liaising with customers, technicians and suppliers.
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- A proactive, reliable team player who takes ownership of their work.
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About us n

Established in 1998 by Master Plumber Shaun Baldan, Pronto Express Plumbing has spent over 30 years serving Sydney's homeowners and businesses. Under Shaun's leadership, we have built a robust reputation for quality workmanship and reliable service. Our expansion with sister company Express Pipe Relining has further strengthened our position as one of Sydney's leading plumbing businesses.

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📌 Administration / Bookkeeper (Sydney)
🏢 Pronto Express Plumbing
📍 Sydney