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Elements Recruitment Australia provided pay range n
This range is provided by Elements Recruitment Australia. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range n
A$35.00/hr - A$40.00/hr
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Direct message the job poster from Elements Recruitment Australia
Job Overview n
Join a leading global manufacturer in Western Sydney, committed to delivering innovative products. As they expand, they seek a dedicated, customer-focused individual to join their friendly and collaborative team.
The Company n
Our client is a global leader in identification and safety solutions, serving diverse industries including electronics, manufacturing, construction, education, and healthcare. Their extensive product portfolio includes high-performance labels and devices.
Key Responsibilities n
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1. Ensure positive outcomes in all interactions.
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2. Engage with customers professionally and politely.
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3. Manage time effectively and resolve issues promptly.
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4. Take responsibility for interaction outcomes.
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5. Screen and sign in visitors appropriately.
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Collaborate with internal teams (sales, warehouse, production, accounts) for smooth operations.
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7. Answer calls professionally and promptly.
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8. Address customer queries over the phone effectively.
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9. Resolve customer issues and identify upselling opportunities.
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10. Maintain a secure work environment and adhere to policies.
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The Candidate nn
1. Experience in customer service, order processing, or sales support.
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2. Proactive, organized, solutions-focused.
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3. Ability to build strong relationships internally and externally.
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4. Proficient in MS Office; SAP or similar systems are highly regarded.
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5. Detail-oriented and accurate.
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6. Initiative to identify and solve issues.
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7. Excellent verbal and written communication skills.
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Benefits nn
1. Part of a global company with a strong local presence.
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2. On-site parking.
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3. Positive, energetic team environment.
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4. Opportunity for career development.
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Additional Details nn
- Employment type: Contract
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- Industry: Manufacturing, Consumer Services
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- Seniority level: Not Applicable
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📌 Receptionist/ Customer Service Representative (Sydney)
🏢 Elements Recruitment Australia
📍 Sydney
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