Job Description

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Join City Venue Management (CVM) at Jindalee Pool in a hands-on 2IC/Team Leader role (internally called an Operations Manager), working closely with and reporting directly to the Facility Manager.

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This is an excellent opportunity for an experienced lifeguard, Duty Manager or aquatic professional who is ready to take their first step into a formal leadership role.

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You’ll work closely with the Facility Manager, lead our team, enhance the customer experience, and ensure every part of the centre operates safely and efficiently.

Key Responsibilities: n

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- Overseeing pool plant operations, daily checks, and water quality management
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- Leading lifeguards and duty managers and supporting all staff as part of the leadership team
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- Monitoring aquatic supervision standards and ensuring safe supervision modes
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- Supporting the Facility Manager with rostering and administrative tasks
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- Keeping the venue clean, organised and presented to a high standard
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- Responding to first aid needs and emergency situations with confidence
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- Assisting with customer enquiries, complaints and general patron support
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- Supporting sales activity across Learn To Swim, squads, and memberships
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- Helping run staff training sessions across aquatic safety, customer service, and pool plant
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About You n

This hands on role is ideal for someone who enjoys being on the pool deck, responding quickly to what the day brings, and keeping our newly upgraded site running at a high standard. You'll also bring:

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- Availability to work at least 1 day at the weekend across opens and closes
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- A strong understanding of lifeguarding, supervision requirements, and aquatic safety
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- Solid knowledge of pool plant operations including troubleshooting and corrective action
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- The ability to work across lifeguarding, duty management, and leadership responsibilities as needed
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- Confident communication skills and the ability to work positively with staff, patrons, schools and community groups
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- Excellent time management and the ability to stay organised in a fast paced environment
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- Previous aquatic or leisure facility experience is preferred
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What We Offer nn
- CVM perks including discounted swim lessons and access to the Fitness Passport program
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- Supportive and inclusive team environment
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- Opportunities to grow within a thriving and expanding organisation
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Required Qualifications nn
- Blue Card
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- CPR
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- First Aid
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- Pool Lifeguard Certificate
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Highly Regarded: nn
- Teacher of Water Safety Certificate
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Our Commitment to Child Safety n

CVM is dedicated to the safety, wellbeing and inclusion of all children. We take a proactive and preventative approach to child safety by providing ongoing training and following best-practice policies in partnership with Child Safeguard, the leading independent child protection experts in our industry.

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We are also proud to be an equal chance employer. We value diversity and are committed to creating an inclusive and welcoming workplace for all team members.

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If you are ready to step into a leadership role and help keep Jindalee Pool running safely and smoothly, we would love to hear from you.

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📌 2IC/Team Leader (Brisbane)
🏢 City Venue Management
📍 Brisbane