Job Description

PRIME is a privately owned technology organisation that specialises in Business Process Management (BPM). We are a global organisation with all staff working in a virtual environment.

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The Co-founders, who are of Dutch and Indian heritage, lead an international lifestyle, as they hold interests in the UAE, India, Australia, Ireland and South Africa. Their long-term Private Assistant has recently resigned due to a career change; hence this exciting vacancy has emerged.

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This position reports directly to the two Co-Founders, yet it forms part of the globally placed PRIME team. We are on a super exciting journey together, and our multicultural team oozes positive vibes!

Job Summary:

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The Co-founders work in a fast-paced environment hence we are looking for a highly organised, discreet and resourceful Private Assistant.

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The Private Assistant will help ensure that personal arrangements, appointments, travel bookings, property-related matters, documentation, bookings and other private requirements are managed efficiently and followed through to completion.

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The successful candidate will be comfortable handling a broad variety of requests, taking ownership of tasks from initial request through to completion.

Duties & Responsibilities n

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- Manage personal appointments, bookings, reservations, reminders and recurring commitments.
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- Coordinate domestic and international travel, including flights, accommodation, transport, itineraries and travel-related documentation.
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- Research and coordinate short-term and long-term accommodation and property-related requirements
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- Advocate for the Co-Founders by resolving billing discrepancies and independently managing the escalation process to ensure all unresolved matters are corrected fairly and efficiently.
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- Conduct research on products, services, suppliers, adviser and present suitable options for consideration.
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- Coordinate medical, banking, government, legal and other personal appointments
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- Manage personal documentation, applications, renewals, memberships, insurance matters and other administrative requirements.
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- Arrange and track couriers, shipments, deliveries and collections, both locally and internationally.
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- Coordinate personal expenses, invoices, payments, refunds and reimbursements, ensuring appropriate records are maintained.
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- Maintain organised and confidential electronic records, trackers and reminders for important dates, renewals and outstanding actions.
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- Liaise professionally with external providers including hotels, airlines, property agents, banks, insurers, medical providers, couriers and other service providers.
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- Proactively follow up with third parties and service providers to ensure matters are completed within agreed timelines.
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Desired Experience & Qualification nn
- 5+ years’ experience as a Private/Personal Assistant, preferably supporting business owners or entrepreneurs
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- 7–10+ years of total professional experience.
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- Fluent in Hindi and English, with excellent written and verbal communication skills.
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- Highly independent, resourceful and tenacious — a “get it done” person who takes ownership, solves problems and follows tasks through to completion without needing constant direction.
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- Relentless and resilient, with the flexibility to manage changing priorities, urgent requests and unexpected challenges.
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- Excellent judgement, common sense and problem-solving ability.
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- Experience managing international travel, logistics and bookings.
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- Excellent research, sourcing and negotiation skills when dealing with products, services and external providers.
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- Highly organised, detail-oriented and discreet, with the ability to manage multiple priorities and confidential information.
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- Confident working with people across different countries and time zones.
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- Experience working remotely and strong technology skills, including Microsoft 365, online booking platforms, ChatGPT, Gemini and other AI tools.
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Other Details nn
- Remote role (work from home).
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- Monday to Friday.
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- Working hours: 7am – 4pm SAST
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Why Join Us: nn
- Work in a diverse role where no two days are the same.
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- Work with Co-founders who operate internationally across multiple countries and time zones.
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- Build exposure to travel, property, relocation and international personal administration.
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- Work in an environment that values trust, reliability, discretion and robust follow-through.
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- Become a trusted long-term support partner to the Co-Founders.
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📌 Private Assistant To Tech Company Co-Founders (Remote Opportunity) (Melbourne)
🏢 PRIME PMG Pty
📍 Melbourne