MEKĖ Baby is an Australian premium baby-feeding and parenting brand on a growth trajectory.
We’re expanding across DTC and major retail partners, and we’re looking for a Warehouse Assistant to join our growing team and help keep our products moving, our customers happy and our warehouse running smoothly.
This is a hands-on role for someone who is highly organised, reliable, practical and takes pride in doing things properly.
WAREHOUSE ASSISTANT
MEKĖ Baby | Melbourne
What you’ll be doing
Warehouse & Fulfilment
- Pick and pack Shopify customer orders accurately and efficiently
- Prepare wholesale and retail orders for dispatch
- Receive, check and put away incoming stock
- Maintain an organised and efficient warehouse
- Assist with stock counts and inventory management
- Prepare products and cartons for courier collection
- Help keep warehouse processes clean, organised and consistent
Shopify & Customer Orders
- Process and manage Shopify orders
- Check orders for accuracy before dispatch
- Assist with fulfilment and shipping issues
- Update order information when required
- Help ensure customers receive the right product, on time
Returns & Quality Control
- Process customer returns and warranty items
- Inspect returned products and identify faults or damage
- Photograph and document product issues
- Complete basic QC checks on products and stock
- Escalate recurring product or quality issues to the team
- Help identify patterns in returns and customer complaints
General Operations
- Assist with stock transfers and inventory movements
- Help with product assembly,
labelling and packaging when required
- Support new product launches and campaign fulfilment
- Assist the wider team with operational tasks as the business grows
Who we’re looking for
You’ll be someone who:
- Is extremely organised and detail-oriented
- Works quickly without sacrificing accuracy
- Is reliable and takes ownership of their work
- Is comfortable working independently
- Has a practical, I’ll figure it out attitude
- Takes pride in presentation and getting things right
- Is physically comfortable with warehouse work, including lifting boxes
- Has strong attention to detail when checking products and orders
- Communicates clearly and works well with a small, fast-moving team