As the Housekeeping Manager, you play a pivotal role with an unwavering commitment to maintaining the highest standards of cleanliness. You will lead a team of skilled individuals to collectively create an amazing first impression for our guests - one of comfort, cleanliness and safety that sets the tone throughout their entire stay.
Primary Responsibilities n
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- Oversee the daily operations of the entire housekeeping department
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- Implement cleaning standards and foster productivity, motivation, and professional growth among all Housekeeping Team Members
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- Procurement of cleaning supplies, linens, and other housekeeping-related inventory while managing budgets & controlling expenses
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- Adhere to compliance with chemical safety and Occupational Health & Safety regulations; ensure that all team members follow safety protocols
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- Track labour expenses and productivity relative to occupancy rates, while also conducting daily inspections to assess room cleanliness standards
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Skills and Experience nn
- Demonstrate an exceptional eye for detail and possesses prior leadership experience in housekeeping
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- Exhibit outstanding communication, interpersonal, and time management abilities, coupled with a friendly and approachable demeanour
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- Display quick thinking and adaptability to ensure seamless daily operations
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- Balance effective leadership with a cooperative team spirit, actively engaging in hands‑on support to ensure the team’s success
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- Able to accommodate a flexible schedule, including mornings, evenings, weekends, and public holidays as required
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