Job Description

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KPay Group (KPay) is a leading fintech company empowering businesses of all sizes with easy, smart, seamless, and secure technology solutions. Serving 95,000+ merchants across Hong Kong, Singapore, Japan, and Australia, we help businesses grow through an integrated platform for payments, financial management, and digital transformation.

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Backed by USD 55 million in Series A funding — the largest global payments-sector Series A in 2024 — KPay has been recognised as Forbes Asia’s 100 to Watch (2025) and PayFac of the Year (2025) . As we continue to expand globally, we’re building products that are intuitive, trustworthy, and designed for businesses across different markets.

About the Role n

We are seeking a Product Designer – Global Markets to join KPay Australia’s Product team and help shape how our products are experienced by businesses around the world. This is an exciting opportunity for a 1–3 year Product Designer looking for real ownership, international exposure, and the opportunity to work on products used by thousands of businesses.

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Based in Australia, you’ll bring a strong understanding of Australian and Western user expectations into product decisions, while working closely with Product Managers, Engineers, and Designers across our global teams and markets . You’ll contribute across the full product lifecycle , from research and discovery through to design, launch, and optimisation.

Key Responsibilities Product Design & UX n

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- Design end-to-end flows and features across KPay’s business and financial products
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- Create intuitive, simple, and visually polished experiences
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- Develop user flows, prototypes,



and high-fidelity designs
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- Work closely with Product and Engineering teams to bring designs to production
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Global Markets & Customer Experience nn
- Bring the Australian and Western market perspective into product decisions
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- Identify where UX, language, tone, or visual design may not resonate with target markets
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- Conduct merchant interviews, concept testing, and usability research
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- Turn customer insights into actionable product improvements
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- Help ensure products feel professional, trustworthy, and easy to use
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Content & Accessibility nn
- Own the English source experience, including interface copy, terminology, hierarchy, and error states
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- Design with localisation and WCAG 2.2 AA accessibility standards in mind
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- Work closely with Product, Engineering, Design, and Business teams across multiple global markets
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- Collaborate with stakeholders across Australia, Hong Kong, Japan, Singapore, Guangzhou, and other markets as KPay expands
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- Participate in design reviews and regular critique with senior designers
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- Clearly communicate your design thinking and decisions
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- Balance customer needs, business goals, technical constraints, and design quality
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- Build a strong understanding of KPay’s products, including payments, financial services, business workflows,



and emerging technology
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What We’re Looking For nn
- 1–3 years of experience designing digital products, or equivalent portfolio experience
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- A strong portfolio showing your thinking and problem-solving , not just final screens
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- Strong understanding of Western product conventions and user expectations
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- Strong interaction and visual design skills
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- Confidence to challenge ideas and communicate your perspective
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- Comfortable working independently and navigating ambiguity
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- Strong interest in building products for global markets
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Preferred nn
- Experience with B2B, SaaS, fintech, payments, financial services, or transactional products
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- Experience with user research or usability testing
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- Experience designing for multiple markets or localisation
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- Familiarity with accessibility and design systems
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- Interest in fintech and emerging technology
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Why Join KPay? nn
- Join a high-growth fintech company expanding across global markets
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- Work on products used by 95,000+ merchants across APAC
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- Gain exposure to the full product lifecycle
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- Collaborate with Product, Design, Engineering, and Business teams across multiple global markets
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- Own real features used by real merchants and shipped to production
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- Gain exposure to different markets, customers, and product challenges
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- Opportunities for HQ visits in Hong Kong and exposure to new markets
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- Build your career in a fast-growing, international product team
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Help us design better business experiences and shape how KPay grows across global markets. n

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📌 Product Designer - Global Markets (Sydney)
🏢 KPay Group
📍 Sydney