Job Description

Job Description: n

We are looking for a reliable and customer-focused Customer Service Representative to support clients within the travel industry . This role offers a flexible schedule and is well-suited for individuals who enjoy helping others, communicating clearly, and providing high-quality service.

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You will assist customers with travel-related inquiries, support the booking process, and help ensure a smooth and positive experience for every client.

Key Responsibilities: n

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- Handle customer inquiries via phone and email
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- Assist clients with travel questions, reservations, and general support
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- Provide accurate information regarding destinations, policies, and procedures
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- Maintain professional and courteous communication at all times
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- Follow established company processes and service standards
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- Document customer interactions as needed
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Qualifications: nn
- Strong verbal and written communication skills
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- Customer service experience preferred, but not required
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- Ability to work independently and manage time effectively
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- Basic computer skills and comfort using online systems
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- Attention to detail and a customer-first mindset
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- Interest in the travel industry is a plus
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What We Offer: nn
- Flexible scheduling options (part time or full-time)
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- Training and ongoing support
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- Opportunities for advancement within the travel industry
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- Supportive and team-oriented work environment
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📌 Customer Service Representative - Travel Industry (Flexible Schedule) (Port Douglas)
🏢 Hjbtravels
📍 Port Douglas