Job Description

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About the Role: Xperience Xscape Travels is seeking motivated individuals to join our team as Client Support Agent . In this role, you will assist clients with vacation planning, booking support, destination information, and general travel assistance. You do not need prior travel industry experience — we provide complete training to help you succeed.

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If you enjoy helping others, love travel, and want a flexible work-from-home opportunity, this is the perfect role for you.

Key Responsibilities n

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- Assist clients with travel questions through email, chat, or phone
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- Provide basic travel information such as destinations, accommodations, and requirements
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- Support booking modifications, cancellations, or updates
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- Gather traveler preferences to help plan vacations
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- Send confirmations, itineraries, and follow-up messages
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- Take notes and maintain accurate records
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- Provide friendly,



professional customer service
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- Learn and use the travel tools provided during training
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What We’re Looking For n

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- No experience required — beginners welcome
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- Full training provided
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- Strong verbal + written communication
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- Comfortable using email and basic computer tools
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- Organized, reliable, and detail-oriented
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- Positive attitude and willingness to learn
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- Passion for travel or helping others
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Advantages n

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- 100% remote — work from anywhere
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- Flexible schedule (perfect for students or parents)
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- Full training included
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- Travel discounts & industry perks
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- Supportive team culture
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- Growth opportunities
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- No sales quotas or cold calling (unless you choose a sales-focused title)
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📌 Client Support Agent-Australlia (City of Gold Coast)
🏢 xperiencexscapetravels
📍 City of Gold Coast