Job Description

SMAART Recruitment is hiring multiple Customer Consultants to join a busy, supportive team with a leading Australian bank in Adelaide CBD . If you love helping people and want to build your experience in banking, this could be a excellent next move.n
$36.82 per hour + Super Full-time, six-month contract Starts Monday 19 October
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nIn this role, you ll support customers across phone, email and online messaging . You ll answer everyday banking enquiries, work through problems and help customers feel confident using the bank s services. n
nYou ll receive five weeks of weekday training to learn the systems, build your knowledge and get to know your team before moving onto the rotating roster.n

n Who we're looking for: n
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- Customer service minds that are passionate about helping people!
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- Excellent communication skills (written and verbal).
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- Strong computer literacy and the ability to navigate multiple systems
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- Resilience and adaptability in a fast-paced environment.
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Contact centre experience is highly regarded, but banking experience isn t required . If you ve built strong customer service skills in another industry, we d love to hear from you.n




The important details: n
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- Start date: Monday 19 October this is fixed
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- Training: First five weeks, Monday to Friday, typically 9am 5pm
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- Ongoing roster: Rotating shifts across Monday to Sunday. You must be available between 7:30am 9pm on weekdays and 8:30am 8pm on weekends
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- Pay: $36.82 per hour + super, with applicable weekend penalty rates
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- Contract: Full-time for six months, with potential to extend based on performance and business needs
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- Work rights: Australian citizens and permanent residents only
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Final interviews are happening next week , please apply if you re available to interview at short notice and can commit to the fixed start date, full training period and ongoing roster.n
nSuccessful candidates will complete a background check, including a National Police Check.n
How to apply: n
nTo be considered, please submit your resume by clicking the APPLY button. n
nFor any specific questions, please contact Lauren or Hollie on .n
Only shortlisted candidates will be contacted.

📌 Customer Consultant (Adelaide)
🏢 Smaart Recruitment
📍 Adelaide