Job Description

At City Ford Rockdale, Kia & Chery, we pride ourselves on providing exceptional customer service and technical expertise across three premier, rapidly growing automotive brands. Operating under a modern dealership environment in Sydney’s St George area, our busy parts division supports both our retail customers and high-volume workshop operations.

Key Responsibilities n

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- Interpret customer and workshop requirements accurately using OEM electronic parts catalogues (Ford, Kia, Chery).
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- Process retail and internal parts orders promptly and efficiently.
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- Manage inventory control, including stock receipting, binning, cycle counting, and dispatch.
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- Support workshop technicians to ensure smooth job flow and minimal downtime.
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- Provide professional customer service over the phone, via email, and at the front counter.
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- Assist with incoming stock deliveries and maintain a clean, organised warehouse workplace.
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Qualifications & Requirements nn
- Experience: Previous experience as a Parts Interpreter within an automotive dealership setting (OEM experience with Ford, Kia,



or Chery is highly regarded).
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- System Proficiency: Experience using dealership management systems (e.g. Pentana / ERAnet) and online parts catalogues.
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- Customer Focus: Strong communication skills with a commitment to excellent customer service for both internal workshop staff and external clients.
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- Organization: High attention to detail, accuracy in data entry, and solid time-management skills.
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- Licence: Current, valid Australian Drivers Licence.
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- Physical Fitness: Ability to handle physical aspects of stock movement and inventory management.
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What We Offer nn
- Competitive remuneration package based on experience
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- Opportunity to join our commission incentive program
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- Ongoing manufacturer training and career development opportunities across multiple top-tier brands.
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- A supportive, energetic team environment within an established automotive group.
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- Employee discounts on vehicle purchases, servicing, and parts.
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📌 Parts Interpreter (Sydney)
🏢 Australian Automotive Group
📍 Sydney