Concentrix is seeking a capable Resolution Specialist to join our Ballarat team on a full time, fixed term contract until late April 2027. Start date is 19 October. The role pays $33.00 per hour and offers training and ongoing support.
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You will handle escalated enquiries, investigate customer concerns, and deliver fair, effective resolutions while maintaining an exceptional customer experience. Prior complaints handling or contact centre experience is highly regarded.
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📌 Escalations Resolution Specialist (Fixed-Term) (Mount Pleasant)
🏢 Concentrix
📍 Mount Pleasant
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