AECC is the trusted education consultants for international students looking to open their world by studying overseas. We are a global organisation, with our head office based in Melbourne, Australia. AECC is the world leader in international education with a number of related business lines including student placement into education providers across all sectors, as well visa and migration services to international students.
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Reporting to the Student Placement Manager at the Melbourne branchyou will be responsible for providingstudent placement support and visa guidance to AECC international students for the Filipino studentmarkethere in Australia.
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nWhat Does This Opportunity Mean for You n
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We receive a large number of enquiries from our students. You will be responsible for counselling these enquiries and selling our services, over the phone, email & in person.
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Your responsibilities will include, but not be limited to:
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- Deliver high quality customer service/experience by understanding and meeting students’ needs
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- Focus on growing the Filipino and East AsiaSubcontinent student market
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- Achieve excellent customer service by proactively responding to student queries and guiding them on their study and visa needs.
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- Achieve individual student placement target by applying effective sales conversion techniques
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- Tracking and managing lead (enquiries)
and student life cycle pipeline on company Customer Relationship Management platform
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- Increase referrals from existing students and other student communities/events
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- Engagement activitieswith education institution representatives
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- Team skills and solid relationship-building skills.
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- Other related tasks as required by the business
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nSkills and Attributes Required n
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This role is heavily customer and sales focused in the International Education sector. You will be required to have thefollowing experience/skills:
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- Fluent in Tagalog and English.
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- A minimumof 1-2 years experience in the International Education Industry
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- QEAC Certified candidates would be preferred
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- Valid Australian visa with full time work rights(An active 485 visa or Permanent Residents only)
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- Be customer-centric and can work in a cross-cultural environment
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- Understand the needs of international students
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- Proven track record of strong sales achievement
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- Excellent communication skills - written, verbal, interpersonal
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- Demonstrated team player
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- Experience in using Customer Relationship Management platforms
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nOther Information n
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Candidates who have prior education counselling experience will be highly regarded.
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Attractive salary packages based on experience + incentives and bonuses
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📌 Education Consultant - Philippines and East Asia (AECC - Australia) (Melbourne)
🏢 AECC Holdings Pty
📍 Melbourne
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