Job Description

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Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.

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O’Brien® Glass are seeking an experienced Warehouse Administrator with strong Customer Service capability to support our Wholesale team at the Padstow Distribution Centre. If you thrive in a fast‑paced environment, enjoy helping customers and want genuine career growth, this role offers an exciting opportunity.

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You’ll play a key role in delivering excellent service to Wholesale customers purchasing glass products, while supporting smooth warehouse operations and administration.

Why Build Your Career with O’Brien® n

$31.11 per hour + Super

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Dayshift: 7:00am–3:00pm , with flexibility when operational needs change

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Ongoing training, development and internal career pathways

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Supportive, inclusive team culture

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Incentive & recognition programs

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Community service & volunteering leave

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Employee discounts across O’Brien® services & partner brands

What You’ll Be Doing n

Provide warm, qualified customer service face‑to‑face and over the phone

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Check stock availability using internal systems

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Process EFTPOS payments

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Create and confirm pick slips

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Complete invoicing and basic reporting

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Book and consign transport when required

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Build strong internal and external stakeholder relationships

Additional Responsibilities n

Alongside core warehouse administration, you will also:

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Support Emergency Freight by preparing paperwork, labels and ensuring same‑day dispatch requirements are met

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Manage invoice processing (Medius), including coding, tracking, updating files and resolving discrepancies

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Process Wholesale credit notes ,



confirm returns and assist with specific Wholesale admin tasks when required

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Coordinate and maintain timesheets for casual employees and support timesheet administration across the DC

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Arrange driver accommodation bookings and maintain accurate records

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Assist with new starter and casual onboarding , including induction paperwork and documentation

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Undertake cross‑training in Containers , developing capability to support container workflows and provide coverage when needed

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Provide general DC administrative support , including data entry, reporting, filing and assisting other teams during busy periods

About You n

Excellent written and verbal communication skills

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Previous experience in Administration and/or Customer Service (ideally within a warehouse or distribution environment)

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Strong customer service capability

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Ability to thrive in a fast‑paced environment

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Excellent time management and attention to detail

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Proficiency in Microsoft Office (Word, Excel, PowerPoint)

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Able to work autonomously and collaboratively

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A desire to learn, grow and build your career with O’Brien® Glass

The Perks n

Friendly and supportive team

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Ongoing learning and development

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Reward and recognition programs

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You must have Full Australian Work Rights to be considered.

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At O'Brien® , we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien® is also part of Belron®, worldwide leader in vehicle glass repair, replacement and re‑calibration services, operating in 40 countries across 6 continents

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Privacy: To review and consider your application, O'Brien® collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Privacy Policy and Terms of Use .

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📌 Warehouse Administration Officer (Sydney)
🏢 O'Brien
📍 Sydney