Job Description

The Self Styler is looking for a reliable part-time Returns Processor to join our growing team.

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This role is super hands on and detail focused. You’ll be responsible for processing customer returns quickly, accurately, and to a high standard. It’s a great fit for someone who doesn’t mind repetitive work, enjoys staying organised, works efficiently, and takes pride in getting things done properly.

About Us n

The Self Styler is an online women’s fashion brand with a loyal local and global community. We’re a family-owned business based in beautiful Burleigh Heads, offering a welcoming and supportive workplace.

This is a part-time role (20 hours a week) based in our Burleigh Heads Warehouse. Approximately 4 hours per day, Monday to Friday, with additional hours available during peak periods. What you’ll be doing: n

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- Processing customer returns accurately and efficiently from start to finish
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- Inspecting returned garments carefully to ensure they meet quality standards
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- Checking items for condition, tags, wear, faults, and discrepancies
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- Updating return information and completing system processing
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- Restocking approved returns and ensuring garments are ready for resale
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- Identifying and escalating issues with returned items
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- Keeping the returns area clean, organised, and efficient
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- Following processes to ensure returns are handled consistently and correctly
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- Working quickly while maintaining a high level of attention to detail
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- Looking for ways to improve processes and taking initiative when needed
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- Supporting the wider warehouse team during busy periods
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This role is for you if: nn
- You have excellent attention to detail and take pride in doing things properly
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- You are quick, efficient, and can maintain accuracy while working at pace
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- You enjoy structured, process-driven work
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- You can think for yourself, solve problems, and take initiative
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- You’re reliable, punctual, and take ownership of your responsibilities
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- You’re comfortable working independently and as part of a small team
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- You have an interest in women’s fashion and enjoy working with quality garments
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- You have basic computer skills (Shopify experience is a bonus but not essential)
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What we offer: nn
- Part-time, stable employment with consistent weekday hours
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- Opportunity for additional hours during peak periods
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- Supportive team environment
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- Clear training and easy processes
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Must be available throughout November and December during our peak trade period, with flexibility and willingness to work additional hours when required. n

If you’re someone who enjoys being productive, staying organised, and making sure things are done properly, we’d love to hear from you.

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📌 Part Time Returns Processor (City of Gold Coast)
🏢 The Self Styler
📍 City of Gold Coast