Job Description

Job Type: Permanent position | Full time position

Job Description Medical Receptionist - Richmond NSW Overview n

Join a friendly, team-oriented private practice in Richmond NSW 2753 as a Medical Receptionist.

n

This permanent role starts immediately and is ideal for someone with 1-6 years of front-desk experience who thrives in an inclusive, engaging, and growth-focused environment. Our clinic provides bulk billing and prioritises patient-centered care, clear communication, and continuous improvement.

You'll Love Working Here n

Collaborative culture: Work with supportive clinicians and administrative colleagues who value teamwork and mutual respect. Growth opportunities: Training, skill development, and the chance to take on expanded responsibilities as the practice grows. Engaging environment: Friendly day-to-day interactions, a sense of community, and a positive atmosphere.

n

Immediate start: We welcome applicants ready to begin promptly and contribute from day one.

Key Responsibilities n

n
- Greet and welcome patients with professionalism, warmth, and a service-oriented approach.
n
- Manage patient appointments, scheduling, confirmations, and adjustments using clinic software.
n
- Handle patient check-in and check-out, verify details, and ensure accurate documentation.
n
- Process bulk billing transactions, reconcile payments, and maintain accurate financial records.
n
- Answer incoming calls, triage requests,



and respond to basic clinical queries following practice protocols.
n
- Maintain patient confidentiality, follow privacy obligations, and support compliance with relevant regulations.
n
- Coordinate referrals, reception of test results, and communication between clinicians and patients.
n

Skills and Experience n

Experience with bulk billing processes and basic financial reconciliation preferred.

n

Strong interpersonal and communication skills, both face-to-face and on the phone.

n

Familiarity with practice management software and common office tools.

n

Excellent organisational abilities, attention to detail, and a calm approach in busy periods.

n

Commitment to patient privacy, confidentiality, and professional standards.

Personal Attributes n

Friendly, approachable, and compassionate manner that puts patients at ease.

n

Adaptable and eager to learn within an innovative practice environment.

n

Reliable, punctual, and committed to contributing to a positive workplace culture.

What We Offer n

A role in a respected local practice that supports career development, values staff wellbeing, and offers a supportive team environment where your contributions are recognised and rewarded.

n

If you are an experienced medical receptionist who seeks a collaborative, engaging, and growth-oriented workplace in Richmond NSW, we would love to hear from you and explore a potential fit within our team.

#J-18808-Ljbffr

📌 Receptionist (Richmond)
🏢 HealthcareLink Trust
📍 Richmond