Job Description

Join One of Australia's Leading Security Service Providers n

Ultimate Security is seeking a highly organised and customer-focused Maintenance Planner to join our growing service team.

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This is a fast-paced coordination role where you will be responsible for planning, scheduling, and managing maintenance and service activities for our field technicians and subcontractors. You will play a key role in ensuring seamless service delivery, excellent customer communication, and effective administration from job creation through to completion.

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If you thrive in a dynamic environment, enjoy problem-solving, and have strong administrative and coordination skills, we would love to hear from you.

Key Responsibilities n

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Schedule and coordinate annual and bi-annual maintenance services

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Manage work orders and service requests through company systems

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Dispatch technicians and subcontractors to meet operational requirements

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Liaise with customers, technicians, subcontractors, and internal stakeholders

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Provide clear and proactive customer communication regarding service updates and scheduling

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Manage inbound and outbound email correspondence professionally and efficiently

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Maintain accurate service records and documentation

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Prepare customer invoices and process subcontractor invoices

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Assist in resolving service enquiries and operational issues

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Ensure compliance with WHS policies, procedures, and company standards

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About You n





You are a proactive and detail-oriented professional with excellent organisational and communication skills. You can confidently manage competing priorities while maintaining a high standard of customer service.

Essential Skills & Experience n

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Strong administration, scheduling, and coordination skills

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Excellent time management and organisational ability

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High attention to detail and accuracy

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Strong written and verbal communication skills

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Professional phone and email etiquette

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Ability to multitask in a fast-paced environment

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Proficiency in Microsoft Word, Excel, and Outlook

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Strong customer service focus

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Experience using service management or CRM systems such as simPRO

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Previous experience in a service, maintenance, or operational environment

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Why Join Us? nn
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Supportive and collaborative team environment

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Opportunity to work in a growing and professional organisation

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Diverse and fast-paced role with career development opportunities

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Be part of a business committed to safety, service excellence, and operational efficiency

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Ultimate Security Australia is committed to building a diverse and inclusive workforce and strongly encourages applications from Aboriginal and Torres Strait Islander individualsand those from diverse cultural and linguistic backgrounds.

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Only Australian Citizens or Permanent Residents of Australia will be considered.

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Please note only successful candidates will be contacted.

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NSW I ACT I QLD I SA ISL- I VIC S I WA SA51733 I TAS 21152 I NT SFL1080

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📌 Maintenance Planner (Electronics) (Sydney)
🏢 Ultimate Security
📍 Sydney