Job Description

Working closely with management and our support team, you will maintain compliance documentation, coordinate staff records and onboarding and keep day-to-day office administration running smoothly. You will take ownership of your work, manage competing priorities and contribute to continuous improvement.

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Key responsibilities

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Maintain participant intake records, service agreements, risk assessments and other required documentation.

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Support compliance with the NDIS Practice Standards and relevant requirements, including preparations for internal reviews, external audits and registration renewals.

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Maintain incident, complaints and feedback registers, escape matters promptly and identify opportunities to improve processes.

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Maintain employee compliance records, including NDIS Worker Screening Checks, Working with Children Checks and required qualifications or certifications.

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Track expiry dates, follow up missing documentation and help ensure required checks are in place before staff undertake relevant duties.

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Coordinate onboarding administration, employment paperwork and mandatory training records.

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Keep participant information and service documentation accurate in our management systems.

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Respond professionally to calls, emails and enquiries from participants,



families and external stakeholders.

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Support management with correspondence, records and general office administration while protecting confidential information.

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About you

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Experience in NDIS or disability-sector administration and a working understanding of NDIS compliance requirements.

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Excellent organisation, attention to detail, communication skills and discretion with confidential information.

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Confidence with Microsoft Office and digital recordkeeping; ShiftCare or similar software experience is desirable.

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An NDIS Worker Screening Check and Working with Children Check, or willingness to obtain them.

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About us

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Skillz4Me is a not-for-profit organisation creating opportunities for people with disability to develop skills, build confidence and participate meaningfully in their communities. Our team is committed to person-centred services and a supportive setting for participants, families and staff.

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A supportive, collaborative team that values teamwork and mutual respect.

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Purpose-driven work where your contribution supports safe, quality disability services.

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Opportunities to develop your skills and contribute to better systems and processes.

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📌 NDIS Compliance & Office Administrator (Sydney)
🏢 Skillz4me
📍 Sydney