Job Description

WE CARE, WE WORK TOGETHER, WE MAKE A DIFFERENCE PIAWE/Benefits Manager n

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- Fixed Term Full-time opportunity | 12 months
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- Based in Speers Point or Sydney office | Hybrid working available
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About the role: n

We’re looking for an experienced professional with PIAWE experience within the general workers compensation insurance scheme. Alternatively, we’d also love to hear from candidates with strong senior-level payroll experience and relevant transferable skills.

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In this role, you will hold full responsibility for overseeing and ensuring the accurate and timely payment of workers’ benefits. You will manage the end-to-end benefits process, including the calculation of weekly entitlements, monitoring ongoing payments, and maintaining a portfolio of claims.

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You will also play a key leadership role within the team, providing mentorship and guidance while ensuring compliance with company policies and regulatory requirements. This is a critical position that supports the integrity and effectiveness of our benefits delivery.

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Your main responsibilities will include:

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- Oversee and manage the accurate and timely payment of workers’ perks
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- Approve weekly benefit payments within delegation of authority
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- Monitor and maintain a portfolio of claims, ensuring data accuracy and completeness
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- Identify, code and process complex payments within the claims system
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- Ensure employment and compensation data is up to date and accurate
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- Manage internal and external stakeholder enquiries related to worker entitlements
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- Ensure compliance with relevant legislation and internal guidelines
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- Mentor and support team members to drive performance and consistency
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- Collaborate to resolve discrepancies and improve processes
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- Maintain a strong customer-focused approach aligned with CMI values
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About you: n

Your education, experience and skills will include:

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- Strong experience in workers compensation, ideally within a claims environment
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- Demonstrated experience managing or overseeing benefit payments
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- Sound knowledge of relevant legislation and compliance requirements
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- High level of attention to detail and accuracy
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- Strong communication and stakeholder management skills
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- Ability to manage competing priorities and meet deadlines
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- Leadership or mentoring experience (highly regarded)
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- Demonstrated behaviours aligned to our company values and culture - we care, we work together, we make a difference
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What we offer: nn
- Check out ourBenefits page to learn more about our Employee Value Proposition!
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- Friendly and supportive team culture
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- 5 weeks annual leave, 18 days personal leave & 3 days family and emergency leave
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- Additional company holidays at Easter and Christmas
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- Access to onsite gym and onsite parking
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- Retailer discounts through Smart Spending App
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