Job Description

Come join our team at Peter Stevens Motorworld

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Peter Stevens Motorworld is a energetic, family-owned and managed business in the heart of Ballarat.

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We are seeking an experienced Service Manager to lead our dynamic service department at our multi-franchise Ballarat location.

About the Role n

We are looking for a motivated and experienced individual to oversee the daily operations of our service department, ensuring our customers receive the highest level of care and professionalism.

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The ideal candidate will have a proven track record as a Service Manager and a passion for delivering exceptional customer experiences.

Key Responsibilities n

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- Lead and manage the service team to ensure smooth and efficient daily operations.
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- Drive customer satisfaction by providing outstanding service and maintaining strong client relationships.
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- Monitor and improve service processes, ensuring optimal productivity and profitability.
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- Oversee scheduling, staff training, and performance management.
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- Ensure compliance with manufacturer standards and dealership policies.
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What We’re Looking For nn
- Previous experience as a Service Manager in the automotive industry is essential.
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- Strong leadership and team management skills.
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- A high level of customer service with a proactive, solution-focused approach.
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- Excellent communication and organisational skills.
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- A deep understanding of service operations, including KPIs and profitability metrics.
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What We Offer nn
- A supportive and professional work environment.
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- Competitive salary and performance-based incentives.
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- Ongoing manufacturer and in-house training.
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- Career development opportunities within our growing business.
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If you have the skills, experience, and passion to excel in this role, we want to hear from you!

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📌 Service Manager (Mount Pleasant)
🏢 Peter Stevens MotorWorld
📍 Mount Pleasant