Job Description

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Join Australia’s number one online furniture and homewares retailer and play a pivotal role in strengthening and growing our B2B partnerships. As a Key Account Manager, you will focus on developing strategic accounts, ensuring clients receive exceptional service while driving long-term revenue growth through deeper collaboration.

What You’ll Do n

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- Manage and grow a portfolio of key business accounts, driving retention and expansion
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- Partner with clients to understand their goals and deliver tailored solutions
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- Demonstrate strong negotiation skills and business acumen in pursuing upsell and cross-sell opportunities for strategic sales
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- Collaborate with internal and offshore teams to deliver seamless service, accurate quotes, invoices, and account support
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- Proactively gather client feedback, resolve issues, and enhance the customer experience
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- Leverage sales data and account insights to uncover new business opportunities
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What You’ll Bring nn
- Proven sales experience within the building, interior design, or furniture industries (e.g., showroom sales, bathroom/flooring/tapware specialists, commercial furniture, or interior designers with sales backgrounds)
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- Demonstrated ability to read and interpret floor plans and technical layouts.
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- Experience in the Commercial Furniture industry highly regarded
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- Excellent ability to influence and partner with stakeholders at all levels, including C-suite
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- Strong business acumen, negotiation skills, and a client-first approach
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- Confidence in using CRM systems (e.g Salesforce) and reporting on client metrics
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- Outstanding communication and presentation skills
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Why Join Us nn
- Work with Australia’s leading online furniture and homewares retailer
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- Focus on strengthening trusted client partnerships - not cold calling
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- Be part of an innovative and rapid-growing B2B division
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- Hybrid working arrangements - WFH Monday’s & Friday’s
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- Supportive culture that values adaptability, teamwork, and customer success
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- Thursday happy hour in our games room (yes, pool table and old-school arcade games)
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- Catered lunches three days a week + subsidised barista coffee
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- Paid birthday leave + parental leave
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- Daily mindfulness practice
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- Staff discounts across our entire range
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- A culture that’s ambitious, grounded, and always evolving
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📌 Key Account Manager (Sydney)
🏢 Temple and Webster
📍 Sydney