Job Description

Duty Manager - Kogarah Tavern (Lewis Hotels Group) n

Full Job Description

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Kogarah Tavern, part of the reputable Lewis Hotels Group, is seeking an experienced and motivated Duty Manager to join our venue management team. This is an exciting opportunity for a hospitality professional with strong leadership and customer service skills to support the day-to-day operations of a busy pub environment and help deliver a high standard of service to our guests.

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Key Responsibilities

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- Oversee day-to-day venue operations and ensure smooth and efficient service across the venue.
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- Supervise, support and coordinate front-of-house staff during shifts.
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- Lead by example in delivering high standards of customer service and guest experience.
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- Manage customer enquiries, feedback and complaints in a qualified and timely manner.
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- Assist with staff rostering, shift allocation and daily operational planning.
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- Ensure compliance with liquor licensing, RSA, gaming, workplace health and safety, and company procedures.
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- Monitor venue presentation, cleanliness and service standards throughout each shift.
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- Support cash handling, reconciliations and end-of-shift procedures.
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- Assi…
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📌 Duty Manager - Kogarah Tavern (Lewis Hotels Group) (Sydney)
🏢 Inrecruit
📍 Sydney