Job Description

Full time Admin Role at One of Australia's Most Trusted Builders n

Dixon Homes | Nerang, Gold Coast QLD | Full Time | Mon–Fri

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Since 1959, Dixon Homes has proudly helped more than 80,000 Australians build the home of their dreams. As part of the ASX-listed Tamawood Group, we"re a debt-free, award-winning builder with over 100 industry awards and a team where 20% of staff have been with us for more than a decade.

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We"re looking for a driven, organised, and customer-focused Administration Assistant to be the friendly first point of contact at our Gold Coast office in Nerang.

Why You'll Love Working Here n

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Reliable, established company — ASX-listed, debt-free and proudly building homes since 1959

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Monday to Friday hours — enjoy your weekends (with occasional weekend and public holiday availability required)

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Supportive team environment — join a close-knit office where your contribution is genuinely valued

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Make a real difference — you'll be helping everyday Australians at one of the most exciting moments of their lives: building their home

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What You'll Be Doing n

In this role, no two days are exactly the same. You'll be central to keeping our Gold Coast office running smoothly, including:

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Being the welcoming first point of contact — answering and directing incoming phone calls professionally

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Responding to customer and internal emails in a timely, professional manner

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Completing general administrative duties and tasks assigned within set timeframes

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Supporting the wider team with day-to-day office needs

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Ensuring every customer interaction reflects the Dixon Homes standard of care

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What We're Looking For n

You don't need to have worked in construction — you just need to love people and take pride in doing things well.

Essential: n

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Excellent customer service skills — you genuinely enjoy helping people

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Strong phone manner and previous experience speaking with customers by phone

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Proficiency in Microsoft Office Suite and Gmail (or similar)

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Reliable, punctual, and accountable

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Availability to work weekends and public holidays when required

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A team player who collaborates willingly and positively

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You’ll Stand Out If You Have: nn
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Previous experience in an administrative or receptionist role

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Experience in the building, construction, or real estate industry

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Strong attention to detail and time management skills

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📌 Administration Assistant (City of Gold Coast)
🏢 Dixon Homes
📍 City of Gold Coast