Job Description

IT Support Analyst | 6-Month Contract | Sydney CBD (5 Days Onsite)

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Daily Rate: $380/day (inclusive of Super)

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Location: Sydney CBD - 100% Onsite (5 Days/Week)

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Duration: 6-Month Initial Contract

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Eligibility: Australian Citizens or Permanent Residents ONLY

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IT Support Analyst | 6-Month Contract | Sydney CBD (5 Days Onsite)

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Daily Rate: $380/day (inclusive of Super)

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Location: Sydney CBD - 100% Onsite (5 Days/Week)

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Duration: 6-Month Initial Contract

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Eligibility: Australian Citizens or Permanent Residents ONLY

About the Role n
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We are seeking an autonomous IT Support Analyst to serve as the key onsite IT presence in our Sydney CBD office. You will manage L1/L2 desktop support incidents and service requests end-to-end, delivering exceptional face-to-face service while ensuring smooth daily IT operations across our hardware and cloud systems.

Key Technical Focus n
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Microsoft 365: Administration, licensing, and day-to-day user troubleshooting.

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Microsoft Intune: Endpoint device management, app deployment, and policy configuration.

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Microsoft Entra ID (Azure AD) & Active Directory: Identity management,



user onboarding/offboarding, access rights, and group administration.

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Windows OS: Troubleshooting and support for Windows 10 and 11 endpoints.

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Hardware & Support: Laptops, monitors, printers, mobile devices, and ITSM ticket lifecycle management.

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Key Requirements n
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Proven experience in a Level 1 / Level 2 IT Support role.

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Robust hands-on experience across M365, Intune, Entra ID, and Active Directory .

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Exceptional face-to-face communication, customer service, and process documentation skills.

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Ability to work 5 days onsite in Sydney CBD .

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Australian Citizenship or Permanent Residency is mandatory.

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At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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📌 IT Support Analyst - Onsite (Sydney)
🏢 Randstad
📍 Sydney