Job Description

Whatyou'llachieve n

As a Patient Services Assistant, you'll provide support to the nursing staff in the dialysis clinic by performing non-clinical duties relating to direct and indirect patient care. Functions as a team member, promoting the values, missions and goals of the clinic and company, constantly working towards their achievement.

You will: n

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- Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care.
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- Ensures cleanliness and neatness of patient’s workplace and stock room
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- Ensures cleaning of the Isolation rooms is done when required.
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- Cleans exterior of dialysis machines, patient chairs and over-bed tables as per policy and procedures
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- Assists with basic food preparation and delivery of nutritional requirements to patients as well as assists with meal ordering
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- Serves, distributes and collects patient / visitors’ meals and refreshments
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- Arranges patient transport from Dialysis treatment
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- Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic
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- Monitors consumable stores and orders stock as required
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- Confirms delivery of stock, checks inventory and documentation
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- Performs stocktake when requested
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- Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste
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- Orders and pack away linen
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- Assist in the collection of blood samples by pathology lab, help spin blood before collection
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- Participates in Quality Improvements activities as required by the Dialysis Clinic Manager
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- Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).
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- Engages in internal and external in-service activities to enhance / maintain skills and knowledge.
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- Demonstrated organizational and problem-solving skills combined with the ability to work in a self-directed manner
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- Effective communication and interpersonal skills including the ability to operate within a multidisciplinary team
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- Knowledge of Work Health and Safety as it relates to the role within the facility
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- Understanding of the Quality improvement process and risk management obligations
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- Demonstrated skills in food preparation and presentation
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- Basic office skills, including filing and answering telephone enquiries
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- Previous experience in patient assistant role
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- Basic computer literacy.
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EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

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Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

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At Fresenius Medical Care, every team member plays a vital role in improving the lives of patients with chronic kidney disease. We value your unique skills, your dedication to care, and your commitment to making a difference every single day.

Requirements n

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- Completion of a Patient Service Assistant Certificate or equivalent qualification
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- Demonstrated commitment to quality improvement initiatives.
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- Effective communication skills,



both written and verbal
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- Knowledge of Infection Control / Hygiene principles and implementation of this knowledge into daily practice
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- Team player
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Locations nn
- AUS Midland - Clinic
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Application closing date:(30 daysfrom date of posting)

Whowe are. n

At Fresenius Medical Care, we believe in the life-changing power of care. Every day, our people make a meaningful impact on the lives of patients around the world.That’swhy we put our team members at the heart of everything we do — empowering them with purpose, innovation, and support.

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If you're looking to grow your career in a place where your work truly matters, where advanced medical technology meets compassionate care, and where collaboration drives progress —we’re looking for you.

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Fresenius Medical Care is a global leader in dialysis and chronic kidney disease care, united by a shared commitment to improving patient outcomes and quality of life. Join us in building a healthier future — becausecaring takes all of us .

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Creating a future worth living. For Patients. Worldwide. Every day.

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We are proud to be an equal opportunity employer, fostering a diverse and inclusive workplace where everyone can thrive. Learn more aboutourabout our values here.

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In our dialysis centers,you’ll deliver life-sustaining treatments, build trusted relationships with patients and families, and work with cutting edge medical technology.You’ll bring clinical expertise and compassionate care together, helping patients live fuller, healthier lives.

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Join us as a Patient Services Assistant in our Dialysis Center in our various clinic locations to do the best work of your career and make a profound social impact.

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📌 Patient Services Assistant (City of Swan)
🏢 Fresenius Medical Care
📍 City of Swan