Job Description

Sydney Fish Market - Visitor Experience (Tour Guides) n

Sydney Fish Market - Visitor Experience (Tour Guides)

Who we are n

The Sydney Fish Market (SFM) in Glebe is the southern hemisphere’s largest fish market, one of Australia’s most visited attractions, and the beating heart of the nation’s seafood industry. A-once-in-a-generation precinct that redefines retail, dining, and visitor experience on Sydney’s waterfront.

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We are looking for Tour Guides who are passionate and knowledgeable about food and history, has a knack for storytelling and ability to provide educational and entertaining seafood industry programs to visitors of the SFM site.

Duties and Responsibilities n

Deliver engaging guided tours of the Sydney Fish Market, including areas such as the commercial fishing wharves, auction floor, and retail spaces. (Training provided)

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Share knowledge about the seafood industry, sustainability practices, species diversity, and market operations and history.

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Engage diverse audiences, answer questions, and tailor delivery to group interests.

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Ensure visitor safety and comfort during tours, follow all site access and safety protocols.

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Assist with special programs and site-wide events

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Collaborate with operations staff,



retailers, and partners to ensure a seamless and skilled visitor experience.

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Maintain accurate tour records and report on attendance, feedback, and incidents as required.

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Assist in the Welcome Hub as a first point of contact for Tour bookings and Merchandise promotions.

Knowledge, Skills & Experience n

Confident, engaging, and adaptable presentation style.

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Previous experience in guiding, hospitality, education, or customer-facing roles preferred.

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Interest or background in seafood, hospitality, tourism, or environmental sustainability (training provided).

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Comfortable working in dynamic environments and around seafood/market operations.

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Strong customer service orientation with a friendly and professional demeanour

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Availability to work weekends, early mornings, and evenings as required.

Permanent Australian Working Rights n

Permanent Australian Working Rights

What’s in it for you? n

Once in a lifetime opportunity to work in a truly transformational business where you will build on strengths, change the way we deliver for our visitors and create memorable experiences.

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📌 Sydney Fish Market - Visitor Experience (Tour Guides)
🏢 Sydney Fish Market
📍 Sydney