Job Description

Lead performance. Build a winning team. Elevate every customer experience.

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Wynstan is looking for a hands-on Victorian Sales Manager to drive showroom performance, coach a high-performing sales team and deliver exceptional customer service. This is a visible leadership role for someone who thrives on targets, accountability and continuous improvement.

What you'll do n

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- Drive showroom budgets, weekly sales targets, conversion rates and order value.
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- Maximise phone, web, walk-in, Real Estate and B2B leads, while monitoring pending orders, errors and holds.
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- Provide sales consulting cover during leave and peak periods, and develop Sales Consultants through regular coaching.
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- Act as the point of contact for showroom enquiries and create a client-focused workplace through proactive follow-up and issue resolution.
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- Monitor customer satisfaction surveys and work to reduce Sales Consultant errors and returns.
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- Prepare showroom information for the weekly management round-up report.
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- Manage showroom events, openings, launches, exhibitions and company event preparation.
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- Recruit, roster, train, motivate and retain the showroom team, managing performance, productivity, leave and competency records.
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- Plan and document training programs covering operations, customer service and product knowledge.
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- Monitor working relationships between showrooms, consultants and installers.
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- Lead fortnightly sales reviews, monthly showroom meetings and audits, and communicate outcomes through management and Victorian team meetings.
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- Maintain strong customer service, company policy and WHS standards, including reporting hazards and unsafe acts.
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- Support installation-related customer service,



report issues to the Installation Manager, reduce service calls and returns, and monitor labour requirements.
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What you'll bring nn
- Proven sales leadership and team coaching capability.
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- A commercial mindset with a strong focus on results.
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- Excellent communication, organisation and problem-solving skills.
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- A proactive, customer-first approach and confidence working autonomously.
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- Strong attention to detail and sound computer skills; Powerlink experience is an advantage.
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- Be well organised with good time management and the ability to work under pressure to meet conflicting deadlines
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Why Wynstan? n

For more than 58 years, Wynstan has been a trusted Australian manufacturer, supplier and installer of blinds, doors, shutters and awnings. With showrooms throughout NSW and Victoria, we’re continuing to grow by delivering quality products and exceptional customer service.

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Wynstan is part of the Hunter Douglas Group, a well-established business with operations across Australia and New Zealand and connections to a wider APAC and global technology environment.

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You’ll have the opportunity to:

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- Drive sales performance across a high-growth, dynamic environment.
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- Lead, coach and develop a high-performing sales team.
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- Own targets, build strong customer relationships and drive new business.
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- Work closely with experienced teams across Australia,
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- Shape sales strategy and turn opportunities into results.
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- Make a visible impact on the growth and success of the business.
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- Access our EAP.
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Bring the drive, own the numbers. A visible sales leadership role for someone who loves winning, developing people and making things better every day.

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📌 Sales Manager (Melbourne)
🏢 Wynstan Designs
📍 Melbourne