Job Description

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An Education Counsellor role supporting prospective students on suitable education options, courses, and institutions. You will handle enquiries through phone, email, and in-person consultations, follow up with prospective and existing clients, and convert enquiries into applications.

Key responsibilities n

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- Counsel prospective students on suitable education options, courses, and institutions
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- Handle enquiries through phone, email, and in-person consultations
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- Follow up with prospective and existing clients and convert enquiries into applications
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- Achieve individual and team sales and conversion targets
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- Maintain strong, professional relationships with clients
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- Stay updated on university courses, entry requirements, scholarships, and industry developments
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- Coordinate with education providers and follow up on application outcomes
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- Maintain accurate and up-to-date records in the CRM
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- Ensure compliance with company policies and confidentiality requirements
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- Identify potential issues and elevate them to the appropriate team members
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About you nn
- Graduation in any discipline
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- Minimum 1 year of experience as an Education Counsellor
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- Strong communication, counselling, and customer service skills
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- Target-driven with a solid focus on client satisfaction and conversion
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- Good knowledge of Australian education providers and courses will be highly regarded
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- Must hold valid Australian work rights for full-time employment
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About us n

PFEC Global is a leading education and migration consultancy established in Melbourne in 2006. We support students and aspiring migrants with expert guidance to help them achieve their education and migration goals.

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📌 Education Counsellor (Sydney)
🏢 PFEC Global
📍 Sydney