The Centre for Animal Referral and Emergency (CARE) is seeking a Client Services Representative to join our 24-hour specialist and emergency veterinary hospital in Collingwood.
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This role is ideal for someone with experience in the animal care industry who is passionate about delivering outstanding customer service.Veterinary nursing experience would be highly regarded.
About You n
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- Haspreviousexperience working within the animal care industry (essential)
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- Has a genuine passion for customer service and helping people
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- Communicates with empathy, professionalism, and confidence
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- Remains calm andorganisedin a fast-paced environment
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- Has excellent attention to detail and administrative skills
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- Enjoys working collaboratively with a multidisciplinary team
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- Is confident managing multiple priorities simultaneously
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- Has strong computer literacy and experience with Microsoft Office programs
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Knowledge ofEzyVetpractice management software and medical privacy laws would beadvantageousbut is not essential.
Current Roster n
This is a full-time position working asetrotating fortnightly roster (subject to change with notice):
Week 1 – Day Shifts Week 2 – Afternoon/Evening Shifts, 2am being the latest finish. n
This roster includes one Saturday shift per fortnight.
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This position offers genuine career progressionand leadership developmentopportunities for the right person.CARE is committed to supporting your professional development and long-term career goals.
The Prospect n
A career at CARE will provide the successful candidate with:
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- Competitiveremunerationcommensuratewith skill level and experience
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- Generous staff discounts on a range of hospital products and services
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Join a team where exceptional client care is just as important as exceptional patient care.