Job Description

The Royal Melbourne Hospital is one of Australia's leading public healthcare providers. Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.

Why Join RMH? n

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- Part time ongoing | 32 hours per fortnight
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- Monday & Friday - 7am - 3.30pm
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- Parkville location | Close to public transport
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About The Role n

As an Admissions Clerk, you will be a key first point of contact for patients and carers, providing a professional and caring service throughout the admission and pre-admission process. You will coordinate elective admissions and discharges and support the smooth flow of patients through a busy Pre-admission Clinic.

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Working closely with Perioperative Services and Access & Flow, you will provide reception, clerical and coordination support across surgical services, helping ensure an efficient and positive patient experience.

Key Accountabilities n

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- Coordinate elective admissions, discharges and patient flow across surgical services.
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- Provide welcoming, professional reception and clerical support to patients and carers.
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- Manage patient flow through the busy Pre-admission Clinic.
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- Respond to enquiries by phone, electronically and in person.
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- Liaise with clinical and administrative teams to support efficient operating lists and patient flow.
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- Maintain accurate patient records and escalation issues that may impact service delivery
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About You n

You are calm, friendly and patient-focused, with strong communication and organisational skills. You enjoy working collaboratively and take pride in providing high-quality customer service.

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- Communicate clearly and respectfully with a diverse range of stakeholders.
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- Demonstrate excellent attention to detail and maintain accurate databases and records.
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- Bring a reliable, team-focused approach and contribute positively to the workplace.
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- Promote and maintain a safe, inclusive and respectful environment.
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- Previous healthcare experience is desirable but not essential. Strong people skills and a collaborative approach are highly valued.
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Benefits Of Working At RMH nn
- Meaningful Work Make a real difference in the lives of patients, families and our community.
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- Career Growth Access learning, development, and diverse career opportunities.
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- Supportive Culture & Belonging Join in a diverse and values-led organisation built on kindness, collaboration and inclusion.
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- Innovation Help shape the future of healthcare through research, technology and new models of care.
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- World-Class Excellence Work alongside leading healthcare professionals at one of Australia's premier public hospitals, within the Parkville Precinct - one of the world's leading biomedical and research precincts.
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- Enjoy great employee benefits Salary packaging of up to $12,000 tax free and generous leave entitlements, including additional annual leave and a monthly accrued day off for eligible full time staff (role/EBA dependent).
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- Work in the Parkville Precinct Work in the Parkville precinct with excellent public transport, onsite parking options and access to staff health services.
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Interested? n

Interviews may commence as applications are received. Early applications are encouraged as the role may close once filled.

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The Royal Melbourne Hospital is one of Australia's leading public healthcare providers.

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Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.

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📌 Admission Clerk (Melbourne)
🏢 The Royal Melbourne Hospital
📍 Melbourne