Job Description

Our core areas of expertise are supporting neurodivergent adults and individuals with complex mental health needs , however we work with a broad range of participants across the NDIS .

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We focus on doing the work properly, not just ticking boxes.

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We’ve intentionally built a workplace that is:

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Low micromanagement

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Flexible and realistic about capacity

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Supportive without being overbearing

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Grounded in strong boundaries to prevent burnout

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We are looking for an experienced Support Coordinator with mental health experience to join our team, on a part-time basis with opportunity to move to full time.

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This role is best suited to someone who:

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Is confident working independently

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Can manage their own caseload and priorities

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Communicates clearly and follows through on tasks

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Is comfortable working with complexity and uncertainty

Key Responsibilities n

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- Support participants to understand and implement their NDIS plans
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- Coordinate services and liaise with multiple providers
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- Attend virtual and face to face meetings
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- Maintain accurate and compliant case notes and documentation
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- Support participants across a range of presentations, including, but not limited to, psychosocial, neurodivergent, and physical disabilities
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- Navigate crisis situations and system barriers where required
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What We’re Looking For nn
- Experience in Support Coordination and/or Recovery Coaching (1+ years preferred)
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- Robust understanding of the NDIS
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- Ability to manage a caseload independently
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- Strong communication and documentation skills
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- Valid driver’s licence and access to a vehicle
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Highly Valued: nn
- Experience working with: Neurodivergence (ASD, ADHD) Complex trauma and mental health
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- Lived experience (optional and welcomed)
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- A calm, grounded approach in complex situations
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- Hybrid role (work from home + community-based support)
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- SCHADS Award
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- Fortnightly pay + superannuation
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- Annual leave and personal leave (pro rata)
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- Equipment provided
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Our Approach to Work n

We trust our team to do their job.

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That means:

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You won’t be micromanaged

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You will be expected to stay on top of your caseload

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You’ll have support when you need it, but space when you don’t

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We value:

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Consistency

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Clear communication

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Accountability

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Respect for capacity (yours and the participant’s)

This Role May Not Suit Someone Who: n

Needs close supervision or frequent direction

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Prefers highly structured, step-by-step environments

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Struggles with organisation or follow-through

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📌 Support Coordinator (Melbourne)
🏢 LEX Coordination
📍 Melbourne