Job Description

Casual, Experienced Gaming Attendant - Crossroads Hotel n

Crossroads Hotel, Casula, is a premier entertainment destination since 1833 and is part of the Sonnel Hospitality group. Offering guests a first class gaming experience alongside great food, drinks, and atmosphere.

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We're on the hunt for an experienced Gaming Attendant who knows how to keep the energy up, deliver outstanding customer service, and run a smooth, well presented gaming floor.

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Explore your career at Sonnel to discover your dream job and work in a leading hospitality Venue. This is a fantastic chance to join a Sydney based hotel group which encourages career growth opportunities across our venues.

What you'll be doing n

Greeting and serving customers in a friendly and professional manner

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Adhering to all relevant licensing laws and regulations

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Working collaboratively with the wider hospitality team to ensure a positive customer experience

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Delivering outstanding customer service at all times

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Performing basic maintenance and service on poker machines

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Handling cash transactions accurately and responsibly

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Responding to guest enquiries and resolving issues on the gaming floor

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Maintaining cleanliness and hygiene across the venue

What we're looking for n

Current Valid RSA/RCG/ARCG/TAB Compliance certificates

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Solid customer service skills are essential coupled with a fun and outgoing personality.

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Flexible availabilities as there will be varying shifts each week

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Experienced in tab and keno operations

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Gaming service and knowledge of gaming machines

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Minimum 1 - 2 years’ experience working in Gaming in hospitality/pubs and clubs

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TAB certified (valid tab compliance and tab basics certificates)

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Experience is highly regarded but willing to train the right candidate

What we offer: n

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- Free staff parking on site
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- Employee discounted meals
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**Please note that this role requires a National Police Check to be conducted by Sonnel Hospitality

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*Applicants must have full working rights with no restrictions.

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📌 Gaming Attendant - Crossroads Hotel (Sydney)
🏢 Sonnel Hospitality group
📍 Sydney