Job Description

We are looking for a Administration Officer to join our Gordon team on a temporary basis.

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Working closely with the Facility Manager and the wider facility team, you will play an significant role in supporting the day-to-day operations of our home. We are looking for someone who is caring, organised and committed , with a genuine desire to support our residents, families and team members.

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Read on to find out more about our amazing organisation and this rewarding role!

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Twilight Aged Care is a stand-alone not-for-profit service with a rich history spanning over 110 years. Employing over 300 dedicated staff, they provide high quality residential aged care for more than 250 men and women in 5 homes across Northern Sydney – Gordon,Mosman, Hunters Hill, Dural andGladesville.

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Learn more about us at our website:

What to Expect: n

Provide receptionist services such as meet & greet, answer the telephone and direct and handle inquiries

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Provide customer service liaising with staff, residents, families and external stakeholders as necessary

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Undertakes a range of office procedures such as; facility tours, typing of correspondence, reports and other documents, maintain office files, mail opening & distribution, purchasing and ordering, processing invoices, coordinate repairs to office equipment, photocopying and scanning

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Maintains a record management system including; data entry, updating lists, maintaining resident files, filing, storage,



archiving and disposal of records

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Rostering Duties...

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Maintain the fortnightly staff roster, ensuring it is accurate and assist the Facility Manager with daily staff allocations and monitoring attendance.

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Support the team with roster-related queries and changes.

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Providing friendly, responsive support to residents, families, staff and external stakeholders.

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Attends Facility staff and residents’ meetings, prepares agenda in conjunction with the Facility Manager, takes & distributes minutes and coordinates the documentation in respect of staff and resident concerns.

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Working at the Horton House Facility, based in Gordon.

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Temporary contract until May 2027

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Full Time; Monday to Friday

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8:30-4:30 (start/end times can be discussed upon application)

About you n

Demonstrating experience in a similar role, you are an Admin who treats residents, staff, families and volunteers in a respectful and courteous manner. Further, you will have:

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Skilled in rostering, workforce replacement, and staff leave planning.

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Confident with Outlook, Teams, Excel, and rostering systems.

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Well-developed written and verbal communication skills, and interpersonal skills.

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Aged Care or Health Care experience (Desirable)

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An up to date NDIS Workers Check or Police Check.

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Most importantly, you will be a team player who lives and breathes our values every day.

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📌 Administrative Officer - Gordon (Sydney)
🏢 Twilight Aged Care
📍 Sydney