Casphone Phone and Computer Repairs – Capalaba QLD
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We are seeking highly motivated, passionate, customer focused, sales driven individuals to work at Casphone as a Sales Assistant/IT technician. The successful candidate possess leadership skills, knowledge and experience of working in similar industries and will deliver a world-class customer service and provide support to the management to achieve and exceed goals.
Essential duties and responsibilities are, but are not limited to: n
Ensuring high levels of customers satisfaction.
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Ensure compliance with policies and procedures.
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Achieving sales targets and KPI’s.
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Take ownership and find resolution for any customer complaints or unsatisfied customers and staff.
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Manage and control all stock ensuring quantity records are kept and stock orders are completed correctly and on time.
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Ensure small devices repairs are competently completed in an efficient timely manner.
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Repair small devices (mobile phone, ipad)
You will need to possess the following: n
Excellent communication skills with a focus on customer service (essential).
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Background/understanding of technology (essential).
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Experience in mobile or computer repairs.
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High level of accuracy and attention to detail.
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A passion for sales and selling.
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An understanding of retail operations.
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Eager to learn new skills and implement what you’ve learnt immediately.
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Able to handle a fast-paced setting and culture.
In return, you will receive: n
Competitive salary + Super + Monthly bonus if target is achieved.
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Professional, recognized technician training, including certification.
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Amazing support and opportunity for career growth.
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A young, dynamic fresh and supportive working environment.