Job Description

Electrical & Air Conditioning Business Gold Coast (QLD Time)

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Enersol Electrical Services is a growing, family-owned electrical and air-conditioning business based on the Gold Coast.

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We are looking for an organised, confident and proactive Trade Operations & Scheduling Administrator to join our team full-time at our factory in Arundel .

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This is a key role within the business, helping keep our field team organised, our customers informed and our day-to-day operations running smoothly.

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The position is available to start ASAP .

About the Role n

You will be responsible for coordinating the daily schedule for our electricians and apprentices, managing customer communication and assisting with the general administration required to support a busy trade business.

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Your day-to-day responsibilities will include:

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Scheduling and coordinating electricians, apprentices and service calls

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Managing incoming phone calls, emails and customer enquiries

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Booking jobs and organising appointments

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Communicating with customers regarding arrival times, job updates and scheduling changes

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Creating and updating jobs within our job management system

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Assisting with quotes, invoices and job documentation

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Following up customers, outstanding information and scheduled works

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Coordinating materials, suppliers and job requirements where required

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Keeping job notes, schedules and customer records accurate and up to date

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Working closely with the Director and field team to keep daily operations running efficiently

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General office and administration duties

Who this role would suit n

This position would be particularly well suited to someone coming from a background where strong organization, client communication and day-to-day coordination are already a major part of the role.

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We would especially like to hear from candidates with experience in:

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Property management

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Trade operations or service coordination

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Maintenance coordination

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Construction or building administration

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Office management within a trade or service-based business

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If you are currently working as a Property Manager, Real Estate Administrator, Trade Operations Manager, Service Coordinator or similar , your skills may transfer very well into this role.

About you n

We are looking for someone who is naturally organised and enjoys working in a fast-moving environment.

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You will ideally have:

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Previous administration, scheduling, service coordination or operations experience

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Strong organisational and time-management skills

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Excellent phone manner and customer service skills

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Confidence managing multiple jobs, customers and priorities at the same time

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Strong computer and general administration skills

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The ability to communicate clearly with both customers and tradespeople

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A proactive attitude and willingness to take ownership of tasks

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The ability to stay calm and organised when schedules change throughout the day

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Experience using AroFlo, Xero or similar trade/job management software would be an advantage, however training will be provided.

What we offer n

Monday to Friday, 8:00am–4:00pm

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Supportive, family-owned business

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Stable weekday hours

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Varied role with plenty of responsibility and involvement in the business

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Opportunity to become an important part of a growing electrical and air-conditioning company

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Long-term prospect for the right person

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This role would suit someone who enjoys being at the centre of a busy business and takes satisfaction in keeping schedules, customers and technicians organised.

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📌 Trade Operations & Scheduling Admin | Full-Time | Immediate Start | Arundel (City of Gold Coast)
🏢 Enersol Electrical Services
📍 City of Gold Coast