Job Description

we.people has partnered with a fast-growing and forward-thinking MSP that is redefining how IT services are delivered. Their focus is on providing seamless technology experiences and driving long-term success for their clients.

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With a collaborative and customer-focused culture, they don't just offer jobs—they offer careers with opportunities to grow, learn, and lead. If you thrive in a fast-paced, high-energy environment and want to be part of an industry-leading team, this is the perfect prospect for you.

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As a Systems Engineer, you'll play a vital role in supporting, maintaining, and optimising IT infrastructure for clients. You'll work across a variety of environments, troubleshooting issues, implementing solutions, and ensuring exceptional service delivery.

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This role is based at our Brisbane HQ, with the potential to undertake fly in fly out work to provide on-site support and build strong relationships across our project sites.

Key Responsibilities: n

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- Provide on-site and remote support for desktops, laptops, servers, networks, and cloud platforms.
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- Configure and maintain network devices (LAN, WAN, security systems, and telecom services).
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- Configure, deploy, and maintain Microsoft 365 and Azure services.
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- Plan and execute system upgrades and migrations with minimal disruption.
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- Troubleshoot complex hardware, software, and network issues.
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- Collaborate with external vendors and contractors as needed.
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- Ensure regular maintenance and optimisation of customer IT systems.
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- Lead or contribute to infrastructure projects both remotely and on-site.
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- Regularly engage with customers to resolve issues and gather business requirements.
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Key Requirements: nn
- 3+ years of experience in IT professional services as an IT Support Engineer, Systems Administrator, or Infrastructure Engineer.
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- Strong experience supporting Windows Server, Active Directory, and Exchange.
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- Experience with Microsoft 365 administration and support.
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- Experience with Azure services, including setup, deployment, and troubleshooting.
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- Hands-on experience with virtualisation platforms (VMware, Hyper-V), backup solutions, and security tools (firewalls, antivirus management)
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- Proven ability to troubleshoot, implement, and proactively engage with customers.
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- Strong documentation and communication skills.
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- Microsoft certifications (Azure Fundamentals, MS-365 Certified Associate) or equivalent industry certifications preferred
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- Must have current right to work in Australia without sponsorship
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- Successful candidate will be required to undergo background checks and may need to obtain security clearances for certain client sites
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Why Join Us? n

A supportive and collaborative culture that values your input and expertise.

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Career growth opportunities, including training and development.

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📌 Systems Engineer (Level 2 IT Support) (Brisbane)
🏢 we.people
📍 Brisbane