Job Description

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BFX Furniture is looking for a motivated and organised Sales Support Officer (internally known as Production Sales and Support Officer) to join our team at our Head Office in Yandina. This is a full-time, max-term contract until the end of December 2026 to help support our team during our busy season. You’ll work Monday to Friday, 9:00am to 5:00pm, onsite at our Yandina Head Office.

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In this role, you’ll support our Sales, Customer Service and Production teams by helping process orders, tracking their progress, and ensuring information is communicated accurately across the business. This is a great opportunity for someone looking to build their administrative career in a supportive team environment.

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Key Responsibilities:

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- Process customer orders accurately using our internal systems
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- Respond to enquiries from internal teams regarding order status and product availability
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- Communicate with Production and Operations teams to help track order progress
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- Provide updates on stock availability and expected delivery dates
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- Monitor and manage tasks through our internal ticketing system
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- Assist with resolving order issues and escalating concerns when required
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- Support the sales team by providing accurate and timely information
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- Contribute to improving processes and team efficiencies
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About you

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- Strong attention to detail and accuracy
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- Good communication and interpersonal skills
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- Ability to manage multiple tasks and stay organised
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- A customer-focused approach and willingness to help solve problems
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- Comfortable learning new systems and processes
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- Strong computer skills, including Microsoft Office (Outlook and Excel)
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- Experience using CRM, ERP or ticketing systems is beneficial but not essential
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- Experience with Dynamics 365 Business Central is advantageous but not required
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- Positive attitude and ability to work effectively within a team
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Benefits

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- Full time employment offering the opportunity to support a growing Sunshine Coast business
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- Positive workplace culture that values initiative and teamwork
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- Work with a respected and growing Australian company
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- Weekly pay cycle
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- Access to our Employee Assistance Program (EAP)
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Ready to Apply?

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We look forward to hearing from you! If you are interested, please apply with your CV and a cover letter.

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We collect, use, disclose, store, secure, manage and dispose of your personal information in accordance with the Australian Privacy Principles

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📌 Sales Support Officer (Yandina Creek)
🏢 BFX People
📍 Yandina Creek