Job Description

Junior Customer Support Specialist (Entry Level) Location n

West Gosford

About the Role n

We are seeking two motivated and customer-focused Junior/Entry Level Customer Support Specialists to join our team in casual positions. This is a great opportunity to gain valuable experience across customer support, administration, compliance, and onboarding within a supportive and fast-paced environment.

Key Responsibilities n

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- Answer inbound and outbound calls with candidates, clients, and internal stakeholders.
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- Provide professional and timely customer service while responding to enquiries.
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- Update and escal support tickets in accordance with established procedures.
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- Assist with candidate onboarding and compliance activities, including work rights checks.
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- Assist to maintain accurate records, data entry, and documentation.
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- Support the wider team with general administrative tasks.
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Skills & Experience nn




- Robust communication and customer service skills.
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- Excellent attention to detail and organisational abilities.
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- Ability to prioritise tasks and manage competing deadlines.
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- Positive attitude and willingness to learn.
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- Basic Microsoft Excel and Outlook skills.
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- Previous customer service or administration experience is desirable but not essential.
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ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

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Aboriginal and Torres Strait Islander people are encouraged to apply.

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