06 Oct
|
INNOVATE IT AUSTRALIA
|
Brisbane
06 Oct
INNOVATE IT AUSTRALIA
Brisbane
Job Description
Job Title : Salesforce Functional Consultant
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Job Location : Brisbane, QLD
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Key Requirements:
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5–8+ years of Salesforce functional consulting experience
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Solid expertise in Service Cloud (mandatory)
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Experience in Public Sector processes, Case Management, Licensing/Permitting, or relevant government workflows
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Experience in requirement gathering, user story creation, functional design, and stakeholder management
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Familiarity with Salesforce configuration (Flows, Omni‑Channel, Case Management, Knowledge, Approvals)
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Experience working in Agile delivery models
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Good to Have:
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Certifications: Admin, Service Cloud Consultant, Business Analyst
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Exposure to integrations and data migration
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📌 Salesforce Functional Consultant (Brisbane)
🏢 INNOVATE IT AUSTRALIA
📍 Brisbane