Are you passionate about delivering exceptional customer service and ensuring smooth logistics operations? We are seeking a Customer Service & Logistics Coordinator to join our team in Prestons. This is a fantastic opportunity to work with a leading pet supply company and play a key role in their customer and operations success.
About the Role n
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- Manage customer enquiries and provide timely, skilled support.
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- Process orders accurately and ensure they flow seamlessly from entry to dispatch.
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- Coordinate logistics tasks, including carrier communication, transport follow-ups, and consignment creation.
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- Support warehouse and operations teams with accurate information and updates.
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- Handle invoicing queries and maintain data integrity for smooth billing processes.
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What We're Looking For nn
- Strong customer service skills with a proactive, solution-focused approach.
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- Excellent communication skills (phone and email).
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- Ability to manage multiple priorities
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- Experience in logistics coordination or similar roles is highly desirable.
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- High attention to detail and strong administrative skills.
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Why Join Us? nn
- Work with a reputable brand in a great team
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- Be part of a supportive team that values accuracy and customer satisfaction.
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- Opportunity to contribute to continuous improvement and operational excellence.
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#J-18808-Ljbffr
📌 Customer Service Consultant (Sydney)
🏢 Impact HR Group
📍 Sydney
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