Job Description

We are seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.

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The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.

Key Responsibilities n

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- Respond to booking inquiries
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- Gather customer needs and preferences
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- Research available options
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- Coordinate booking details
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- Verify customer and reservation information
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- Provide confirmations and relevant information
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- Assist with booking updates and changes
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- Communicate with providers as needed
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- Maintain accurate booking records
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- Follow up with customers regarding outstanding information
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- Provide professional support throughout the booking process
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Qualifications nn
- Solid communication skills
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- Excellent organization
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- Attention to detail
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- Customer-focused attitude
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- Comfortable researching information online
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- Basic computer proficiency
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- Ability to learn booking systems
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- Strong time-management abilities
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- Reliable and self-motivated
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- Previous booking or customer-service experience is helpful but not required
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Why Choose Us? nn
- Remote Environment: Coordinate bookings remotely
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- Flexible Scheduling: Organize your schedule around responsibilities and customer needs
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- Training Available: Learn booking procedures and online platforms
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- Ongoing Support: Access educational resources and guidance
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- Professional Development: Build organization, communication, research, and coordination skills
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- Customer-Focused Role: Assist customers throughout the booking process
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How to Apply n

If you are organized and detail-oriented and enjoy coordinating bookings, we encourage you to apply for the Booking Services Coordinator opportunity.

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📌 Transport Administration & Frontline Customer Service Officer (Townsville)
🏢 Careers at Council
📍 Townsville