Senior CX Transformation Leader for Multi-Stream Programs (Sydney)

Senior CX Transformation Leader for Multi-Stream Programs (Sydney)

06 Oct
|
Amazon
|
Sydney

06 Oct

Amazon

Sydney

Job Description

Amazon AWS ProServe seeks a senior transformation leader to own end-to-end CX transformation programs across APJC, including contact centre modernization, sales transformation, back-office optimisation, and journey redesign. This role is based in Australia with 50%+ travel to customer sites.

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You will translate executive priorities into executable roadmaps, build high‑performing delivery teams, and partner with AWS engineers, CX design, marketing, sales, and partners to drive measurable customer

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📌 Senior CX Transformation Leader for Multi-Stream Programs (Sydney)
🏢 Amazon
📍 Sydney

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