WHA is seeking a friendly, organised and professional Medical Receptionist to join our growing team at our Eastern Creek location. This is an exciting prospect to be part of an established clinic and play a key role in delivering exceptional service to patients, practitioners and corporate clients.
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As the first point of contact for our clinic, you will be responsible for creating a welcoming environment, managing appointments, supporting clinicians and ensuring the smooth day-to-day operation of the practice.
About the Role n
Reporting to the Practice Manager, you will be responsible for:
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- Greeting patients and visitors in a professional and friendly manner.
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- Managing incoming calls, emails and appointment bookings.
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- Registering new patients and maintaining accurate patient records.
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- Processing invoices, receipts and payments.
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- Liaising with doctors, allied health practitioners, employers and referring providers.
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- Preparing patient files and supporting daily clinic operations.
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- Managing incoming and outgoing correspondence.
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- Ordering and monitoring stationery and medical supplies.
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- Assisting clinicians with administrative tasks as required.
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- Maintaining the presentation and organisation of reception and waiting areas.
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- Supporting the team with general administration and office duties.
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About You n
To be successful in this role, you will have:
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- Previous reception, administration or customer service experience.
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- Excellent communication and interpersonal skills.
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- Strong attention to detail and organisational skills.
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- The ability to multitask and manage competing priorities.
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- A professional, positive and patient-focused approach.
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- High levels of confidentiality and integrity.
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- Confidence using Microsoft Office and general business systems.
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Highly Regarded nn
- Previous experience in a medical, allied health or healthcare environment.
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- Experience using Best Practice or similar practice management software.
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- Knowledge of Medicare billing and medical terminology.
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- Experience dealing with corporate clients and occupational health services.
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#J-18808-Ljbffr
📌 Medical Receptionist (Sydney)
🏢 Workforce Health Assessors
📍 Sydney
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